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Client Services Officer/ Associate

Job Title: Client Services Officer/ Associate
Contract Type: Permanent
Location: Hong Kong
REF: MP/11389
Contact Name: Mai Pearson
Contact Email:
Job Published: over 2 years ago

Job Description

A world-renowned international financial services firm is looking for an outstanding candidate to join their team. The successful candidate will be ambitious, proactive and positive, with excellent communication skills and extremely ambitious. 
  • Handle client/customer correspondence by phone, e-mail and walk-ins
  • Assist in handling the team’s administrative tasks 
  • Service walk-in clients face to face if necessary
  • Assist in ad-hoc projects / new initiatives
  • Ability to work on multiple tasks/priorities with a strong customer service focus
  • Monitor quality control and risk awareness
  • Assist and take part in ad-hoc and new projects
  • University graduate in business, finance, economics or a related discipline
  • Excellent command of English, Cantonese and Mandarin 
  • Highly ambitious and eager to learn 
  • Ideally 2 years’ experience in call centre, Banking or Fund Management
  • An understanding of the Hong Kong MPF and/ or pension industry
  • Registration with SFC and MPFA a plus
  • Flexible & positive attitude to work 
  • Strong interpersonal and negotiation skills 
  • Strong problem solving skills in handling customer enquiries 
  • Can conduct himself/herself in a professional fit and proper manner

For further details please contact Mai Pearson at +852 2526 8116 or send us your details to

Job Code: MP/11389

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