Our client, an international luxury lifestyle management company is searching for a member of their team to use their experience to take the company forward and help the company exceed its own expectations.
Responsibilities:
Handle customer enquiries and ensure prompt and accurate responses in a professional and good manner
To handle complaints, enquiries, emergency cases from clients
Enhance relationship with corporate accounts including handling their enquiries, feedback and issues to their satisfaction
Handle ad hoc duties and assignments when required
Requirements:
Bachelors’ degree in Business Administration, Marketing or a related field
Minimum 2 years of customer service experience, including executive support, guest relations, luxury travel & leisure
Excellent command of both spoken and written English, Cantonese and Mandarin
Motivated, proactive and autonomous with the flexibility to adapt to ever-changing priorities and responsibilities
Superb interpersonal skills to deal with people at all levels
For further details please contact Purple Lai at +852 2526 8116 or send us your details to pl(at)charlottefrank.com
Job Code: PL/11917
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