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CLIENT SERVICES

WHY CHARLOTTE FRANK?

We take time to carry out in-depth, face to face interviews with all our candidates and importantly meet with you, our client, to gain a full understanding of what your individual needs are and how your business works.

This allows us time to explore all the different dynamics in each situation, enabling us to deliver the best potential fit for your organisation.  As we only recruit for support roles, we pride ourselves on getting it ‘right’ every time and we hope you will notice a different level of personal service straight away.

We endeavor to always send you candidates of an exceptional standard and to keep our shortlists just that, short.  We aim to do the hard work for you, and if you are receiving a list of potential candidates from us, you can be assured that they will not be wasting your time.

At Charlotte Frank we truly believe that great support staff are the beating heart of any successful organisation.  From the Receptionist, who greets you warmly everyday, through to the invaluable EA to a busy CEO, superb support professionals are highly treasured and integral parts of any great business. That’s why we believe that choosing the right support for your organisation is the most important decision you will make, and we would be delighted to guide you in your search.

TESTIMONIALS

“We found the services of Charlotte Frank highly valuable as they deliver quality candidates who fit the genuine needs of our business. As Ryan Financial Communications continues to expand in Asia, we are appreciative of companies like Charlotte Frank that take the time to understand our requirements and tailor recruitment solutions to best-support our growth." 

Damien Ryan, Ryan Financial Communications

“I have had the pleasure of dealing with Helen. She is a delightful professional who is fully in charge of her speciality, and thus is very easy and enjoyable to work with." 

Dr Enzio von Pfeil, CEO, Commercial Economics Asia Limited

“I have worked with Helen and the Charlotte Frank team in a challenging hiring space and have had an exceptional experience throughout. As a client, we hire a large number of Team Assistants/Executive Assistants across different departments requiring high quality candidates in a very intense environment.
The fact that Helen places the vast majority of these vacancies is a testament to how well she knows her market and the talent available within it. On top of this, speaking for both myself and from feedback provided by the candidates she provides, Helen builds a strong relationship with all she interacts with and you certainly feel she genuinely has your best interests at heart." 

Dave M Pearce, Program Manager, APAC, PRO Unlimited

“I have had very favourable experiences in working with Helen Corke of Charlotte Frank as she gets the basics right. She always attends the initial meeting setting the parametres of the search which she grasps quickly & delivers an interesting spectrum of candidates within the agreed time frame.  Calls & requests are fielded promptly & complete answers rapidly provided. Candidates are well briefed on both the prospective job & employer. When it comes to the potentially tricky stage of final negotiations, Helen is there to apply her prodigious closing skills. It is a pleasure to work with Helen, who combines quiet efficiency with high ethical standards. She has a warm, vibrant & outgoing personality which rapidly wins the trust of both client & candidate, a key in quick & effective closure."

Michael Hanson-Lawson, Senior Advisor. East Capital Asia