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Client Services Executive (17-20k)

Job Title: Client Services Executive (17-20k)
Contract Type: Permanent
Location: Hong Kong
Industry:
REF: RC/11446
Contact Name: Ricolas Chan
Contact Email: rc@charlottefrank.com
Job Published: almost 2 years ago

Job Description

Our client, a leading global professional services firm, is seeking a Client Services Executive to take on a key role in their team.  The successful candidate will be proactive, flexible and enthusiastic, with excellent communication skills as this is a fast-paced and communication-intense role.  
 
Responsibilities:
  • Act as the intermediary between clients and targeted individuals
  • Identify market trends by speaking to clients and share this knowledge with the wider team
  • Proactively manage relationships with clients and partners
  • Provide support to the team by completing designated activities within agreed timeframes
  • Assist in ad-hoc projects and new initiatives, as required
 
Requirements:
  • Bachelor’s Degree holder who is keen to develop their skills personally and professionally, ideally with two years’ working experience in research within the executive search/recruitment industry
  • A very high degree of literacy and excellent communication skills, on paper and over the telephone
  • Superb client service and communication skills as it is essential to have the confidence to initiative conversations with senior executives in diverse markets and functions
  • Ability to work on multiple projects and tasks with a strong customer service focus
  • Be enthusiastic and flexible to undertake a wide range of tasks, with an ability to think on their feet and provide solutions
  • Solid experience of working with Microsoft Word, Excel, PowerPoint, Outlook, and Chinese Word Processing
  • Excellent command of English, Cantonese and Mandarin
 

For further details please contact Ricolas Chan at +852 2526 8116 or send us your details to rc@charlottefrank.com

Job Code: RC/11446

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