A world-renowned international financial services firm is looking for an outstanding candidate to join their team. The successful candidate will be ambitious, proactive and positive, with excellent communication skills.
Responsibilities:
- Handle client/customer correspondence by phone, e-mail and walk-ins
- Assist in handling the team’s administrative tasks
- Service walk-in clients face to face if necessary
- Assist in ad-hoc projects / new initiatives
- Ability to work on multiple tasks/priorities with a strong customer service focus
- Monitor quality control and risk awareness
Requirements:
- University graduate in business, finance, economics or a related discipline
- Excellent command of English, Cantonese and Mandarin
- Ideally 2 years’ experience in call centre, Banking or Fund Management
- An understanding of the Hong Kong MPF and/ or pension industry
- Registration with SFC and MPFA a plus
- Flexible & positive attitude to work
- Strong interpersonal and negotiation skills
- Strong problem solving skills in handling customer enquiries
- Can conduct himself/herself in a professional fit and proper manner
For further details please contact Mai Pearson at +852 2526 8116 or send us your details to mp@charlottefrank.com
Job Code: MP/11169
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