A global investment management firm is looking for an experienced and polished receptionist for their Hong Kong office. The successful candidate will need to have exceptional interpersonal skills and will need to thrive in a fast paced office environment.
• Greet clients and provide general information on all aspects of the company
• Deal with all enquiries and refer clients to relevant staff members either face to face, via email or over the telephone; maintain a rapid response rate
• Manage clients and visitors coming into the office and ensure clients and visitors are appropriately escorted by a staff member when gaining access to meeting rooms and the general office areas
• Maintain an accurate and up to date records of valuation requests received at the reception counter
• Oversee security of mail left at the counter and alert staff to postal arrivals
• Keep reception area immaculate and replenish leaflets and brochures as necessary
• Comply with security guidelines
• Set up audio/visual equipment for meetings
• Administer the security ID system
• Ad-hoc requests from senior managers
Requirements:
• An immaculately presented, articulate and highly organised person
• Exceptional client service skills; ability to remain calm in pressured situations
• Minimum 5 years of relevant working experience
• Excellent interpersonal skills and a proven ability to communicate confidently with both clients and all levels of staff within the business
• Be punctual, reliable and capable of working independently as well as part of a busy team
• Be enthusiastic and flexible to undertake a wide range of tasks, with an ability to think on their feet and provide solutions
• Fluent Mandarin, Cantonese and English is essential
• Confident yet friendly and warm personality
• Solid experience of working with Microsoft Word, Excel, PowerPoint, and Outlook
For further details please contact Ricolas Chan at +852 2526 8116 or send us your details to rc@charlottefrank.com
Job Code: RC/10790
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