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IT Site Support Specialist

Job Title: IT Site Support Specialist
Contract Type: Permanent
Location: Hong Kong
Industry:
REF: JW/16039
Contact Name: Jacqueline Wong
Contact Email: jw@charlottefrank.com
Job Published: 8 months ago

Job Description

A top-tier international law firm is looking for an IT Site Support Specialist to support their Information Services Department in Hong Kong.  The successful candidates will be professional, friendly and a good team player. 
 
Responsibilities:
  • Provide general IT support and offer resolutions to different users 
  • Handle day-to-day desktop tasks and evaluate internal systems on a regular basis 
  • Communicate with IT support team around the globe and develop quality management 
  • Coordinate with vendors to provide solutions on PC and other related network problems  
  • Assist in the maintenance of network equipment and IT software 
  • Manage the Firm’s computing environments 
  • Handling any ad-hoc duties if necessary 
 
Requirements: 
  • Bachelor degree in Computer Science or equivalent 
  • At least 5 years working experience in IT operations support in law firms, financial institutions or MNC 
  • Experience with desktop and server operating systems e.g. Windows 7 and Office 2010
  • Knowledge of video-conferencing and telecom support 
  • Good command of both spoken and written English, Mandarin would be an advantage 
  • Excellent team player and good customer services skills  
  • Be enthusiastic and flexible to undertake a wide range of tasks
For further details please contact Jacqueline Wong at +852 2526 8116 or send us your details to jw@charlottefrank.com

Job Code: JW/16039 

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