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Receptionist

Job Title: Receptionist
Contract Type: Permanent
Location: Hong Kong
Industry:
REF: RC/11334
Contact Name: Ricolas Chan
Contact Email: rc@charlottefrank.com
Job Published: about 1 year ago

Job Description

Our client, a market leader in the industry, is seeking a Receptionist to join the team.  The successful candidate will be highly polished, bright, with excellent communication skills.

Responsibilities:

  • Oversee and complete basic office tasks such as managing office supplies and equipment
  • Manage conference room booking and order cars for transport
  • Provide occasional event support
  • Represent the company at Reception
  • Handle all incoming calls and greeting visitors
  • Handle and prioritize incoming mail/email for the office
  • Greet clients and provide general information on all aspects of the company
  • Deal with all enquiries and refer clients to relevant staff members either face to face, via email or over the telephone; maintain a rapid response rate
  • Manage clients and visitors coming into the office and ensure clients and visitors are appropriately escorted by a staff member when gaining access to meeting rooms and the general office areas
  • Maintain an accurate and up to date records of valuation requests received at the reception counter
  • Ad-hoc general administrative duties

Requirements:

  • An immaculately presented, articulate and highly organised person
  • Exceptional client service skills; ability to remain calm in pressured situations
  • Minimum 1 year of business support experience in Aviation, Hospitality, or Customer Service industries
  • Excellent interpersonal skills and a proven ability to communicate confidently with both clients and all levels of staff within the business
  • Be punctual, reliable and capable of working independently as well as part of a busy team
  • Be enthusiastic and flexible to undertake a wide range of tasks, with an ability to think on their feet and provide solutions
  • Fluent Mandarin, Cantonese and English is essential
  • Confident yet friendly and warm personality
  • Solid experience of working with Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to multi-task, good judgement and driven to work in a fast-pace environment  
  • Bubbly personality with confidence under pressure
For further details please contact Ricolas Chan at +852 2526 8116 or send us your details to rc@charlottefrank.com

Job Code: RC/11334

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