Key Responsibilities
Reception & Visitor Management
Greet and welcome clients, investors, and guests with professionalism.
Manage visitor sign-in, security passes, and escorting procedures.
Coordinate meeting room bookings and ensure rooms are prepared.
Office Coordination
Oversee the smooth running of front desk operations.
Liaise with facilities and vendors to maintain office standards.
Support staff with ad hoc administrative needs.
Hospitality & Client Service
Arrange catering, refreshments, and logistics for meetings.
Ensure client-facing areas reflect the firm’s brand and values.
Provide concierge-style support for senior executives and visiting stakeholders.
Communication & Administration
Handle incoming calls, emails, and correspondence.
Maintain accurate records of visitors and appointments.
Assist with scheduling and coordination across teams.
Qualifications
Prior front of house, reception, or hospitality experience in financial services or professional services.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Familiarity with corporate etiquette and client service standards.
Skills & Competencies
Professional communication: Clear, confident, and courteous.
Attention to detail: Ensuring meeting spaces and client areas are flawless.
Discretion & confidentiality: Essential in a financial services environment.
Teamwork: Collaborating with EAs, office managers, and operations staff.
Problem-solving: Handling unexpected issues calmly and efficiently.
For further information, please kindly contact Shaleena Mulchandani or email your details across to sm@charlottefrank.com
Job Code: SM/70913
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By applying for this position, you consent to the collection, use and disclosure of your personal data to Charlotte Frank Recruitment Ltd. and all relevant third parties for the purpose of processing your application for this job position. You understand and acknowledge that your personal data will be processed in accordance with our Privacy Policy https://www.charlottefrank.com/privacy-policy
Please note that only shortlisted candidates will be contacted
