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Client Services

Job Title: Client Services
Contract Type: Permanent
Location: Hong Kong
REF: MP/11095
Contact Name: Mai Pearson
Contact Email:
Job Published: almost 3 years ago

Job Description

A world-renowned international financial services firm is looking for an outstanding candidate to join their team. The successful candidate will be proactive, flexible and positive, with excellent communication skills.
Handle client/customer correspondence
Conduct inbound/outbound service calls
Assist in handling the team’s administrative tasks such as meeting preparations
Database Management
Assist in ad-hoc projects / new initiatives
Organising internal events, such as annual dinners and cocktail parties
University graduate in business, finance, economics or a related discipline
Excellent command of English, Cantonese and Mandarin 
Ideally 3-4 years’ experience in Banking or Financial Services
An understanding of the Hong Kong MPF and pension industry is a plus
Registration with SFC and MPFA preferred but not required
Excellent communication skills both written and oral in English and Chinese (Cantonese and Mandarin). 
Flexible & positive attitude to work
Customer focused & service oriented
Be a strong, positive team player interested in developing oneself and others
Strong interpersonal and negotiation skills 
Strong problem solving skills in handling customer enquiries 
Can conduct himself/herself in a professional fit and proper manner

For further details please contact Mai Pearson at +852 2526 8116 or send us your details to

Job Code: MP/11095

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