About the role
Our client, a global hedge fund is seeking an energetic, warm, culturally savvy Front Desk/Receptionist to support a team at their Central Offices. The ideal candidate is a very customer-centric person with particular focus to enhancing experience at front desk be it to the guest or employees.
Key Responsibilities
Serve as the first point of contact for visitors and employees, ensuring a polished and professional front desk experience
Support with event coordination for internal events
Handle ad-hoc tasks alongside routine responsibilities, including facilities coordination and part-time staff support
Organize meeting rooms and bookings, proactively resolving scheduling conflicts
Maintain a calm, positive, and professional demeanour in a fast-paced environment
Foster warm and effective interactions with walk-in guests and internal teams
Demonstrate strong attention to detail to ensure every guest has a memorable experience
Act as a communication bridge between teams, demonstrating active listening and problem-solving skills=
Collaborate closely with colleagues to maintain a cohesive and supportive workplace culture
Qualifications
Prior experience in a front desk, receptionist, or customer-facing role
Speak Fluent English and Cantonese. Mandarin would be a plus
Exceptional multitasking and time management skills
High emotional and adaptability quotient (EQ & AQ)
Strong organizational skills and flexibility in handling shifting priorities
Excellent interpersonal and communication abilities
Detail-oriented with a passion for delivering outstanding service
Team player with a proactive and solution-driven mindset
For further information, please kindly contact Shaleena Mulchandani or email your details across to sm@charlottefrank.com
Job Code: SM/72214
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Please note that only shortlisted candidates will be contacted
