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Vien Ng

Vien Ng

Director

Vien Ng is the Director at Charlotte Frank, joining the team in 2025. She supports the team by specializing in Business Support and Secretarial roles across Financial Services and Commercial Industries. With a multifaceted career spanning over 10 years in recruitment and HR project management—covering secondment, contracting, and HR outsourcing—Vien brings a rich blend of skills and insights to the team.

Having spent over 9 years studying and working in Australia,Vien possesses a deep understanding of cultural dynamics and an international perspective. This diverse background enables her to engage effectively with professionals across various sectors, adapting to the evolving demands of today’s global marketplace.

Vien is recognized for her consultative approach, sharp analytical skills, and ability to connect top talent with the specific needs of clients. She has successfully managed projects and implemented strategies that have driven impactful outcomes and sustainable growth for the business.

Beyond her professional achievements,Vien is passionate about fostering strong relationships and ensuring cultural alignment within teams. Her commitment to client success and process-driven methods consistently yield significant efficiencies and strategic advantages for her partners.

With a global mindset, exceptional relationship-building skills, and a dedication to facilitating connections,Vien is a trusted advisor to both clients and colleagues.

Latest Jobs

  • Personal Assistant for Family Support

    ​Our client is seeking a highly organized, proactive, and flexible Personal Assistant to provide dedicated support to the family. The ideal candidate will be a master of multitasking, adept at managing schedules, coordinating travel, handling confidential matters, and personal matters. This role requires exceptional communication skills, attention to detail, and the ability to anticipate needs in a fast-paced environment. ​ Key Responsibilities: Manage complex calendars, schedule meetings, and coordinate appointments for personal and family needs. Organize and maintain files, records, and confidential documents. Arrange domestic and international travel (flights, accommodations, visas). Plan itineraries and anticipate logistical needs. Assist on kid’s arrangement, including school and activities schedule Act as the primary point of contact between the executive and internal/external stakeholders and workers. Handle sensitive information with d...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/60682
    Read More
  • Business Support Assistant

    The Business Support Assistant plays a key role in ensuring smooth daily operations and support the Business Manager. This position supports sales admins, inventory management, event coordination and store presentation while contributing to a positive shopping experience. ​ Key Responsibilities Assist in daily store operations, including documentation, update records and data entry.  Monitor and replenish stock levels to ensure product availability. Conduct regular inventory checks and report discrepancies. Engage with customers, provide product information, and support sales initiatives. Process transactions accurately using the POS system. Handle customer inquiries and resolve issues professionally. Set up and maintain attractive in-store displays. Assist in organizing and executing promotional events. Maintain a clean, tidy, and well-organized shop environment. Prepare daily/weekly sales reports as required. Support with stock ordering and ...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/62445
    Read More
  • Head of HR and Admin Operations

    ​ Summary of the role and key responsibilities: Assist the Global Head of HR & Administration to formulate and deliver HR and Admin strategies, policies & procedures and overall business objectives. Oversee entire HRA operations to ensure consistent and compliant to HR /market practices. Assist in overall HR & Admin. OPEX, headcount planning and various analytical reports for management review. Serve as a strategic partner to Senior Management across regions to deploy full spectrum of HR and Admin services to support business plan. Support organizational change and development on workforce planning, succession planning, and talent management. Assist in HR & Admin. manpower allocation and operations delivery and effectiveness. Enhance employee relations and engagement by planning and implementing appropriate activities to facilitate communications and team cohesiveness. Perform ad hoc duties or business travel as assigned by company. Key skills...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/62247
    Read More
  • Office Administrator

    ​About the Role: We are seeking a highly organized and proactive Office Administrator to support our client’s dynamic team in Singapore. Reporting to the Office Manager, you will play a pivotal role in ensuring smooth day-to-day operations while embracing new challenges with creativity and efficiency. ​ ​ Key Responsibilities: ·       Serve as the first point of contact for visitors and calls, ensuring a professional welcome ·       Manage meeting room bookings and maintain office tidiness ·       Coordinate office supplies, pantry stock, and meal arrangements ·       Arrange travel logistics and assist with onboarding for new hires ·       Support office events, renovations, and ad-hoc projects ·       Assist international visitors with seating, access, and local arrangements ​ Qualifications: ·       4+ years of office administration experience, preferably in a global MNC ·       Proficient in MS Office with strong technical aptitude (printe...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    VN/61950
    Read More
  • Company & Personal Driver

    ​Job Purpose: To provide safe, reliable, and professional driving services for company executives and/or family members, ensuring punctuality, discretion, and exceptional service at all times. ​ Key Responsibilities: 1. Driving & Support Safely operate and maintain company/personal vehicles. Transport executives, clients, or family members to meetings, appointments, and other destinations on schedule. Plan efficient routes using GPS/traffic apps to avoid delays. Assist with purchasing, deliveries, luggage, packages, or other items as needed. 2. Vehicle Maintenance Ensure vehicles are clean, fueled, and in optimal working condition. Schedule and oversee regular maintenance (e.g., servicing, inspections). Report accidents, repairs, or violations promptly. 3. Professionalism & Discretion Maintain strict confidentiality regarding all business/personal matters. Exhibit polished etiquette with executives, clients, and guests. Adapt to last-minute sc...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/61851
    Read More
  • Personal Assistant to Top Tier Family Office

    We are looking for a highly organized, discreet, and proactive Personal Assistant to provide comprehensive support to our household and family. This role is dynamic and multifaceted, encompassing administrative coordination, household management, and personal assistance. The ideal candidate will be resourceful, detail-oriented, and capable of handling a wide range of responsibilities with professionalism and efficiency. ​ Key Responsibilities: Administrative & Scheduling Support: Manage and coordinate family calendars, appointments, and schedules. Book and organize travel arrangements, including flights, accommodations, and itineraries. Maintain digital and physical filing systems for household and personal documentation. Track and manage personal insurance policies, renewals, and other essential records. Household & Lifestyle Management: Oversee household operations, liaising with domestic staff, vendors, and service providers. Assist with ho...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    VN/61718
    Read More
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