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Vien Ng

Vien Ng

Director

Vien Ng is the Director at Charlotte Frank, joining the team in 2025. She supports the team by specializing in Business Support and Secretarial roles across Financial Services and Commercial Industries. With a multifaceted career spanning over 10 years in recruitment and HR project management—covering secondment, contracting, and HR outsourcing—Vien brings a rich blend of skills and insights to the team.

Having spent over 9 years studying and working in Australia,Vien possesses a deep understanding of cultural dynamics and an international perspective. This diverse background enables her to engage effectively with professionals across various sectors, adapting to the evolving demands of today’s global marketplace.

Vien is recognized for her consultative approach, sharp analytical skills, and ability to connect top talent with the specific needs of clients. She has successfully managed projects and implemented strategies that have driven impactful outcomes and sustainable growth for the business.

Beyond her professional achievements,Vien is passionate about fostering strong relationships and ensuring cultural alignment within teams. Her commitment to client success and process-driven methods consistently yield significant efficiencies and strategic advantages for her partners.

With a global mindset, exceptional relationship-building skills, and a dedication to facilitating connections,Vien is a trusted advisor to both clients and colleagues.

Consultants

Latest Jobs

  • Butler

    ​About the role We are seeking a highly discreet, professional, and experienced Butler to serve as the Household Manager for a private UHNW family. This pivotal role is responsible for the seamless and impeccable operation of the principal's residence, overseeing all aspects of service, staff, and estate management. The ideal candidate will embody the highest standards of luxury service, demonstrating exceptional foresight, organizational prowess, and unwavering confidentiality. ​ Key Responsibilities: Household Management & Staff Oversight: Serve as the head of the household staff, directing, training, and scheduling a team including housekeepers, chefs, drivers, and security. Ensure the residence is maintained to an immaculate standard, reflecting the principal's expectations for quality and presentation. Manage household inventories, including fine wines, spirits, linens, silverware, and other valuables. Oversee all property maintenance, co...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/66426
    Read More

  • Visual Merchandising Coordinator

    ​About the role We are seeking a highly organized and detail-oriented Visual Merchandising Coordinator to be the operational backbone of our VM department. This pivotal role is responsible for managing the essential tools and processes that bring our brand to life in stores. You will be the key point of contact for inventory, logistics, and guideline administration, ensuring our regional and wholesale teams have the resources they need to execute flawlessly and maintain brand excellence. Key Responsibilities Inventory & Logistics Management: Maintain and manage the global inventory of VM props, library objects, and catering items, ensuring accuracy and optimal stock levels. Oversee packaging inventory, monitor stock, and coordinate timely shipments to various retail locations. Consolidate data and maintain a precise, up-to-date database for all VM assets. Guideline Development & Distribution: Assist in the creation, compilation, and distributi...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/67623
    Read More

  • Global Head of Visual Merchandising

    Position:Global Head of Visual Merchandising Location:Global (Primary hub in a major city such as London, New York, or Paris) Reports to:Chief Brand Officer / Chief Marketing Officer ​ Our client is a legacy of brilliance, rarity, and unparalleled craftsmanship. For generations, they have curated the world's most exceptional luxury jewelry, creating heirlooms that capture moments of profound significance. Their brand is synonymous with elegance, heritage, and a timeless vision of luxury. ​ About the role They are seeking a visionary Global Head of Visual Merchandising to become the guardian of our brand's physical soul. This role is responsible for translating the ethereal beauty and supreme value of the brand into compelling, consistent, and immersive environments across all global retail touchpoints. You will define the visual narrative that elevates the client experience, drives desire, and solidifies our position as the pinnacle of diamond...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/67455
    Read More

  • Executive Assistant to Management

    ​ About the role Our industry leading client is seeking a highly organized and proactive Executive Assistant to become a strategic partner to our executive team and contribute to their dynamic growth. The Executive Assistant (EA) provides critical administrative and operational support to top management, This role is far more than traditional administrative work; it is a force multiplier for the executive. The ideal candidate will be a strategic thinker, an exceptional communicator, and a master of logistics who thrives in a fast-paced environment. You will anticipate needs, manage complex schedules, and handle confidential information with the utmost discretion, enabling the executive to focus on high-level leadership and strategic priorities. ​ Key Responsibilities ​ Executive Support Proactively manage the executive’s complex and dynamic calendar, including scheduling meetings, appointments, and travel, while strategically prioritizing time...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/66660
    Read More

  • Personal Assistant to Family Office

    Highlights: No Experience will be considered 6 days office work Good career exposure for sizeable family ​ About the role​ We are seeking a discreet, highly organized, and proactive Personal Assistant to provide dedicated support to a private individual/family. This role is exclusively focused on managing the complex personal, household, and lifestyle needs of the Principal to ensure their daily life runs seamlessly and efficiently. The ideal candidate is a trustworthy professional who thrives in a private, service-oriented environment. ​ Key Responsibilities Personal & Lifestyle Management: Manage the Principal’s complex personal calendar, including appointments, social engagements, and family activities. Coordinate all aspects of personal and family travel, including private jet/charter bookings, hotel reservations, villa rentals, ground transportation, and detailed itinerary planning. Act as a central point of contact for the Principal, scr...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/66492
    Read More

  • Head/ Leader – Retail & Brand Management Fragrance China

    About the role Responsible for managing the retail operations and brand management of multiple niche fragrance brands in mainland China through approximately 30 points of sale, primarily located in Tier A shopping malls and department stores. This role involves driving performance optimization through detailed analytical insights, supporting strategic expansion into new premium retail locations, and ensuring both top-line growth and bottom-line profitability as a key distributor partner in the Chinese market. Key Responsibilities Take full responsibility for driving performance across all retail touchpoints, conducting detailed analysis of current performance based on individual store team members, product mix optimization, mall performance metrics, and competitive positioning within each location. Lead strategic expansion initiatives into new Tier A shopping malls and department stores, managing all aspects of site selection, partnership nego...

    Job Type:
    Permanent
    Location:
    Shanghai
    Salary:
    N/A
    Job Ref:
    VN/65029
    Read More

  • Administrative Assistant

    ​About The Company Our client is one of the world's leading alternative financial investment companies. They identify and pursue investment opportunities globally for some of the world’s most substantial institutional and private investors. The team of professionals operates with a relentless focus on performance, innovation, and precision. We are seeking a highly proficient, discreet, and exceptionally organized Administrative Assistant to provide dedicated support to the Chief Operating Officer (COO) and provide ancillary support to a senior Investment team. This role is critical to ensuring the seamless operation of executive and investment activities. The ideal candidate will be a proactive problem-solver with impeccable attention to detail, capable of managing a wide range of administrative and executive support-related tasks in a high-pressure, fast-paced environment. ​ Key Responsibilities: Executive Support (Primary for COO): Manage co...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    VN/64600
    Read More

  • Senior Commercial Manager

    We are looking for a commercially driven and strategic Senior Commercial Manager to support growth across a diversified investment and trading group operating in real estate, consumer electronics, and lifestyle sectors. This role demands strong market insight, negotiation skills, and the ability to drive business development and long-term value. Key Responsibilities: Serve as the Managing Director’s senior commercial partner: drive execution across sales regions in South Asia and North America, suppliers, and internal functions. Coordinate with overseas sales teams on pipeline, forecasts, orders, allocations, pricing actions, promotions, and after-sales follow-ups. Liaise with suppliers/principals on product availability, delivery schedules, commercial terms, and issue resolution; prepare concise decision memos and briefing notes. Provide high-level executive support: stakeholder communications, meeting prep, and post-meeting summaries. Consol...

    Job Type:
    Permanent
    Location:
    Kwai Tsing
    Salary:
    N/A
    Job Ref:
    VN/64235
    Read More

  • Personal Assistant for Family Support

    ​Our client is seeking a highly organized, proactive, and flexible Personal Assistant to provide dedicated support to the family. The ideal candidate will be a master of multitasking, adept at managing schedules, coordinating travel, handling confidential matters, and personal matters. This role requires exceptional communication skills, attention to detail, and the ability to anticipate needs in a fast-paced environment. ​ Key Responsibilities: Manage complex calendars, schedule meetings, and coordinate appointments for personal and family needs. Organize and maintain files, records, and confidential documents. Arrange domestic and international travel (flights, accommodations, visas). Plan itineraries and anticipate logistical needs. Assist on kid’s arrangement, including school and activities schedule Act as the primary point of contact between the executive and internal/external stakeholders and workers. Handle sensitive information with d...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/60682
    Read More

  • Personal Assistant to Top Tier Family Office

    We are looking for a highly organized, discreet, and proactive Personal Assistant to provide comprehensive support to our household and family. This role is dynamic and multifaceted, encompassing administrative coordination, household management, and personal assistance. The ideal candidate will be resourceful, detail-oriented, and capable of handling a wide range of responsibilities with professionalism and efficiency. ​ Key Responsibilities: Administrative & Scheduling Support: Manage and coordinate family calendars, appointments, and schedules. Book and organize travel arrangements, including flights, accommodations, and itineraries. Maintain digital and physical filing systems for household and personal documentation. Track and manage personal insurance policies, renewals, and other essential records. Household & Lifestyle Management: Oversee household operations, liaising with domestic staff, vendors, and service providers. Assist with ho...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    VN/61718
    Read More

  • Admin and Accounting Officer - Family office

    ​The Senior Admin and Accounts Officer is responsible for managing Team administrative functions and overseeing financial and accounting operations. This role requires a detail-oriented individual who can ensure efficient team management while maintaining accurate financial records. ​ ​ Responsibilities ​ Administrative Duties: Oversee the director and team’s daily operations and ensure a smooth workflow. Coordinate meetings, appointments, and record. Support the preparation of reports, presentations, and other documents. Maintain filing systems and ensure documentation is up to date. Accounting Duties: Handle accounts payable and receivable, ensuring timely processing of invoices. Prepare monthly financial statements and reports. Assist in budget preparation and financial forecasting. Reconcile bank statements and maintain accurate financial records. Ensure compliance with financial regulations and company policies. Collaboration: Work closel...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/60848
    Read More
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