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Vien Ng

Vien Ng

Director

Vien Ng is the Director at Charlotte Frank, joining the team in 2025. She supports the team by specializing in Business Support and Secretarial roles across Financial Services and Commercial Industries. With a multifaceted career spanning over 10 years in recruitment and HR project management—covering secondment, contracting, and HR outsourcing—Vien brings a rich blend of skills and insights to the team.

Having spent over 9 years studying and working in Australia,Vien possesses a deep understanding of cultural dynamics and an international perspective. This diverse background enables her to engage effectively with professionals across various sectors, adapting to the evolving demands of today’s global marketplace.

Vien is recognized for her consultative approach, sharp analytical skills, and ability to connect top talent with the specific needs of clients. She has successfully managed projects and implemented strategies that have driven impactful outcomes and sustainable growth for the business.

Beyond her professional achievements,Vien is passionate about fostering strong relationships and ensuring cultural alignment within teams. Her commitment to client success and process-driven methods consistently yield significant efficiencies and strategic advantages for her partners.

With a global mindset, exceptional relationship-building skills, and a dedication to facilitating connections,Vien is a trusted advisor to both clients and colleagues.

Latest Jobs

  • Office Manager

    About The Role You will be responsible for the general operation of our Singapore office. The successful candidate will be an energetic professional who doesn't mind wearing multiple hats. You will be experienced in handling a wide range of support duties for administration, facilities management, accounting management, people management, and marketing. You will be well-organized, flexible, and enjoy the administrative challenges of supporting an office of diverse people. Key Responsibilities: ​ Facilities Management Oversee office supplies, equipment, and pantry inventory; acquire and manage office equipment as required. Perform periodic analysis of all vendor performance and review their contracts for budget control. Manage resource utilization, including office hoteling and conference room management. Maintain proper documentation and a filing system in accordance with the firm's retention policy. Ensure office tidiness and maintain the pro...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    VN/77169
    Read More
  • Commercial Director – Travel Retail

    ​About The Role Our client is a leading global player in the travel retail industry, with a strong presence across airports, cruise lines, and border stores worldwide. They are committed to delivering exceptional brand experiences to travelers and are currently seeking a dynamic Commercial Director to lead and expand their Travel Retail business in Hong Kong and the broader region. ​ As Commercial Director, you will be responsible for driving the commercial strategy, sales performance, and brand presence across the travel retail channel in Hong Kong and key Asian markets. You will lead a team, manage key client relationships, and work closely with global brand partners to maximize revenue and market share. ​ Key Responsibilities: Commercial Strategy & Business Development Develop and execute the commercial strategy for travel retail in Hong Kong and assigned markets Identify and pursue new business opportunities with airport retailers, duty-fr...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/76667
    Read More
  • Executive Assistant

    About The Role ​We are seeking an exceptional, highly organized, and discreet Executive Assistant to provide comprehensive support to C-suite. This role serves as a trusted partner to the C-suite, managing a complex and dynamic schedule, facilitating seamless communication across internal and external stakeholders, and ensuring the management's time is optimized for maximum impact. The ideal candidate thrives in a fast-paced, high-pressure environment, possesses exceptional judgment, and has a proven track record of supporting C-suite executives in a global context. ​ Key Responsibilities Executive Support & Calendar Management Manage the C-suite's complex and constantly evolving calendar with strategic foresight, prioritizing and resolving scheduling conflicts across multiple time zones. Anticipate the C-suite's needs and proactively prepare materials, briefings, and context for meetings. Coordinate all aspects of domestic and international t...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/75410
    Read More
  • Executive Assistant

    ​About The Role Our global top tier client seeking an exceptional, highly discreet, and proactive Executive Assistant to provide comprehensive support to our Chairman. This is a high-profile role that requires a polished professional with outstanding judgment, impeccable communication skills, and the ability to anticipate needs before they arise.   The successful candidate will act as a trusted gatekeeper, strategic partner, and key liaison between the Chairman and internal/external stakeholders including board members, investors, government officials, and C-suite executives. ​ Key Responsibilities Manage the Chairman’s calendar, meetings, and travel arrangements across multiple time zones. Coordinate board meetings, investor briefings, executive events, and VIP engagements. Act as the main liaison for internal and external stakeholders, handling correspondence with discretion. Prepare presentations, reports, speeches, briefing materials, and ...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/75509
    Read More
  • Deputy Director - Company Secretarial

    About The Role Our client is seeking a highly skilled and experienced company secretarial professional to join the leadership team as Deputy Director – Company Secretary. This role requires a strategic thinker with strong technical expertise in corporate governance, regulatory compliance, and board advisory. The successful candidate will support the Director in leading the company secretarial function and act as a trusted advisor to the Board and senior management.   Key Responsibilities Advise the Board on corporate governance, compliance, and regulatory matters. Manage board and committee meetings, including agendas, minutes, and follow-up actions. Ensure compliance with relevant regulations, statutory filings, and reporting requirements. Monitor legal and regulatory changes and provide guidance to management. Oversee company secretarial functions for local and offshore subsidiaries and coordinate with external advisors. Lead the secretarial...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/72280
    Read More
  • Senior Marketing Executive (Beauty products)

    ​Key Responsibilities Retail & Sales Promotions Oversee monthly sales promotions and manage retail store programs from initial planning through to execution Coordinate with internal teams on stock allocation and logistics for all retail sales promotions Develop marketing content and assets for multi-channel promotions Track sales performance, competitor activities, and market share; provide regular reports with actionable insights Conduct post-campaign reviews and recommend strategies to expand sales and increase market share CRM & Customer Engagement Design and execute targeted CRM campaigns across email, SMS, and social media to optimize customer engagement and retention Analyze customer data to identify trends, patterns, and actionable insights Evaluate campaign effectiveness and prepare monthly performance reports Support CRM database development and marketing analytics to improve efficiency Market Research & Strategy Conduct market resear...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/76805
    Read More
  • Administrative Assistant/Receptionist

    ​About the role We are seeking a dynamic and professional Admin Assistant/Receptionist for a well-established investment firm with a strong presence in Asia, focusing on capital management and innovative investment strategies.  This role offers a unique opportunity to contribute to the smooth operations of a fast-paced and collaborative environment. Key Responsibility: Serve as the first point of contact, handling reception duties including welcoming guests, answering phone calls, and managing general inquiries. Manage office operations, including ordering supplies, handling mail and courier services, and maintaining a clean and organized workspace. Provide administrative support to the team, including scheduling meetings, managing calendars, and preparing documents. Assist with travel arrangements, such as booking flights, accommodations, and transportation for team members. Coordinate with external vendors and service providers to ensure the...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/67522
    Read More
  • General Manager - Theater

    ​About the role Our client is embarking on a transformative journey to create a new iconic landmark in Hong Kong—a world-class mixed-use destination that will redefine Hong Kong’s skyline and public experience. This is not just a development; it's the creation of a living, breathing cultural hub for the city. We are looking for a visionary creative leader to shape the soul of this space. You will be the chief creative force behind the cultural identity and experiential narrative of the Theater. Your role is to conceive, curate, and direct a groundbreaking, multi-year program of large-scale public performances, immersive installations, and cultural activations that will engage the community, attract global attention, and establish this site as Asia's premier waterfront destination for arts and spectacle. Key Responsibilities: Vision & Curation: Develop and articulate the overarching artistic vision and cultural strategy for the Harbourfront sit...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/71848
    Read More
  • Executive Assistant Manager

    ​About the company Our client is a reputable financial firm , they are currently seeking an experienced EA Manager to provide comprehensive administrative and office support. ​ About the role Manage and supervise EA Team to provide high- quality secretarial and administrative support. Review the balance of the allocations of support requirements across the team and work to ensure there is an equal and appropriate distribution of responsibilities. Maintain the senior executives' calendars by planning and scheduling internal and external meetings/calls. Coordinate complex travel arrangements, including flights, accommodations, and ground transportation. Process expense reimbursements and manage the executives' financial matters. Manage front desk and receptionist duties, such as greeting visitors, directing inquiries, and managing phone calls. Organize and maintain comprehensive electronic and physical filing systems and record-keeping. Assist w...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    VN/69910
    Read More
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